Patients' privacy and satisfaction in the emergency department: A descriptive analytical study

Nayeri, N.D. and Aghajani, M. (2010) Patients' privacy and satisfaction in the emergency department: A descriptive analytical study. Nursing Ethics, 17 (2). pp. 167-177.

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Respecting privacy and patients' satisfaction are amongst the main indicators of quality of care and one of the basic goals of health services. This study, carried out in 2007, aimed to investigate the extent to which patient privacy is observed and its correlation with patient satisfaction in three emergency departments of Tehran University of Medical Science, Iran. Questionnaire data were collected from a convenience sample of 360 patients admitted to emergency departments and analysed using SPSS software. The results indicated that, according to 50.6 of the patients, the extent to which their privacy was respected was described as either 'weak' or 'average'. Spearman's coefficient indicated a significant correlation between respecting privacy and the patients' satisfaction about the various aspects of privacy studied. Considering the levels of privacy observed together with the patients' degree of satisfaction, it is imperative that clinical professionals address both aspects from conceptual and practical viewpoints. © The Author(s) 2010.

Item Type: Article
Additional Information: cited By 24
Uncontrolled Keywords: adult; aged; article; clinical trial; cross-sectional study; emergency health service; female; human; human relation; Iran; male; middle aged; multicenter study; nonparametric test; patient satisfaction; privacy, Adult; Aged; Cross-Sectional Studies; Emergency Service, Hospital; Female; Humans; Iran; Male; Middle Aged; Patient Satisfaction; Privacy; Professional-Patient Relations; Statistics, Nonparametric
Subjects: Medicine
Divisions: Faculty of Medicine > Clinical Sciences > Department of Internal Medicine
Depositing User: editor . 2
Date Deposited: 26 Feb 2017 06:22
Last Modified: 12 Mar 2017 14:51

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