Auditing knowledge toward leveraging organizational IQ in healthcare organizations

Shahmoradi, L. and Karami, M. and Farzaneh-Nejad, A. (2016) Auditing knowledge toward leveraging organizational IQ in healthcare organizations. Healthcare Informatics Research, 22 (2). pp. 100-119.

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Objectives: In this study, a knowledge audit was conducted based on organizational intelligence quotient (OIQ) principles of Iran�s Ministry of Health and Medical Education (MOHME) to determine levers that can enhance OIQ in healthcare. Methods: The mixed method study was conducted within the MOHME. The study population consisted of 15 senior managers and policymakers. A tool based on literature review and panel expert opinions was developed to perform a knowledge audit. Results: The significant results of this auditing revealed the following: lack of defined standard processes for organizing knowledge management (KM), lack of a knowledge map, absence of a trustee to implement KM, absence of specialists to produce a knowledge map, individuals� unwillingness to share knowledge, implicitness of knowledge format, occasional nature of knowledge documentation for repeated use, lack of a mechanism to determine repetitive tasks, lack of a reward system for the formation of communities, groups and networks, non-updatedness of the available knowledge, and absence of commercial knowledge. Conclusions: The analysis of the audit findings revealed that three levers for enhancing OIQ, including structure and process, organizational culture, and information technology must be created or modified. © 2016 The Korean Society of Medical Informatics.

Item Type: Article
Additional Information: cited By 0
Uncontrolled Keywords: doctor patient relation; documentation; health care organization; human; human experiment; information technology; intelligence quotient; knowledge management; manager; medical education; reward
Subjects: Health Professions
Divisions: Faculty of Para medicine > Department of Management & Health Information Technology
Depositing User: editor . 2
Date Deposited: 08 Mar 2017 22:27
Last Modified: 08 Mar 2017 22:27

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